Office Computer Information

Your issued computer is purchased by the University for work purposes. They are all managed and maintained by the Office of Information Resources staff through the Technology Help Desk. 


Troubleshooting tips

If you are having trouble with your computer please try the following steps.

- Restart the program you are working in
- Restart the computer
- Reset your password if you are unable to log into PhilaU services

If these quick fixes do not please don't hesitate to contact the Technology Help Desk


Software included on Faculty and Staff Computers

Each Faculty and Staff computer is equipped with the following

- Microsoft Office Suite (Word, PowerPoint, Excel, and Outlook)
- Adobe Photoshop CS5.5

If specialized software is needed please contact the Technology Help Desk


Requesting new Hardware

If you are looking for new hardware you must contact your departmental assistant and they will contact the Technology Help Desk with your request.


Where to get help

For all technology support requests please contact the Technology Help Desk. They will work to resolve your issue and to assign an appropriate technician if needed in a timely manner.


For more info or to schedule a visit, call 215-951-2700 or email