Assistant General Manager for WAWA Food Markets
The Assistant General Manager is responsible for supporting the General Manager in the management of the entire store's operations. He or she is also responsible to meet and/or exceed performance and profit goals according to corporate objectives. These objectives include selecting, developing and training of management and hourly associates.
Principle Duties:
- Supervise the day-to-day task assignment for and performance of 5-50 Customer Service Associates and one to five management associates.
- Ensure a pleasant shopping experience for all customers, respond to customer complaints or inquiries and solicit customer feedback and input.
- Manage all matters relating to associates and the store team. This includes recruiting, hiring, training, coaching, managing performance and administering progressive discipline.
- Ensure execution of established safety, security, quality, and store operations policies, procedures and practices.
- Analyze results and trends to prepare action plans, leverage the store's strengths and address areas of opportunity.
- Plan and prepare work schedules and coordinate daily assignments and activities of associates.
- Ensure profitability.
- Execute strategy through planning.
Recruitment Information:
The College Graduate Leadership Training Program is a world class opportunity for a new college graduate to launch a management career. The program offers leadership development, essential management skills training, and the experience to build a solid foundation of store management. At the end of a successful 18 months, you will have the groundwork for a successful career as a General Manager.
The Internship Program will provide an excellent learning opportunity and leadership development to assist in building a foundation toward a career in management. The internship 13 weeks, and is focused on assisting in our Fresh Food or Customer Service area. The first 3 weeks will consist of class room training as well as training in the store. The intern will work in a business environment where they will gain both the experience and knowledge of some of the intricacies involved in running a retail operation.
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