For technology support visit the Technology Help Desk located on the second floor, Search Hall or call 215.951.4OIT (x4648) or email HelpDesk@PhilaU.edu.
Technology is at the heart of much of what happens at Philadelphia University. In fact, a sophisticated technological infrastructure supports the entire University community. The network provides high-speed wired (1 gigabit) and wireless (a,b,g,n) service throughout campus, from residence halls and administrative offices to classrooms and labs. The University network and email systems support nearly all wired and wireless devices including smartphones, tablets and gaming controllers.
The campus has nearly 1,200 University-owned desktop computers connected to the network. Through the Microsoft Office 365 service, each student receives an email account that includes 50 GB of mail space. A number of academic programs such as graphic design, digital design, industrial design and architecture are assigned enhanced network storage space. All students are provided with University network drive space and can obtain additional storage space through the Office 365 agreement. Students are also provided with space for hosting their own University-related website.
Philadelphia University is a technology-rich environment. Both the departmental and general-purpose computing labs provide an extensive array of software applications including AutoCAD, 3ds Max, Rhino, and SketchUp. Industrial and interactive design students are required to use applications such as Final Cut Suite, Maya, SolidWorks, and Adobe titles such as Photoshop, Illustrator, InDesign, Acrobat and After Effects. Desktop computing equipment in these specialized programs is on an aggressive migration cycle that provides hardware upgrades and new equipment every 24 months.
Philadelphia University requires that all students have a laptop for use on campus and especially in all classrooms, studios and labs. Please refer to the OIR website for the most updated requirements for laptops and software.
WebAdvisor is a web-based information-management tool that allows Philadelphia University students, staff and faculty to access numerous online resources. Using WebAdvisor, prospective students can view their application status and find financial aid information. Enrolled students can review course schedules, check account status, check grades and register for classes. Faculty can monitor rosters, post grades and review advisee information. Staff are able to manage departmental budgets.
The University supports the Blackboard learning-management system. This tool provides faculty and students with online and supplemental course materials through the web. The integration of technology into curriculum is one of the university’s strategic goals.
The Office of Information Resources (OIR) provides a broad range of support for faculty and students including a comprehensive Technology Help Desk operating nearly 100 hours per week, a team of analysts devoted to desktop and computing lab support, and resources delivered from more than 60 enterprise servers operating around the clock.