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Code of Conduct for Education Loans

34 CFR 601.234 CFR 601.2134 CFR 668.14(b)(27)

Each school must prominently publish on the school's website a code of conduct that prohibits a conflict of interest with the responsibilities of an agent of the school with respect to FFELP or private education loans.  All agents with responsibility for loans must be informed annually of the provisions of the code.  The code of conduct must prohibit:

  • Revenue-sharing arrangements with any lender
  • Receiving gifts from a lender, a guarantor, or a loan services
  • Contracting arrangement providing financial benefit from any lender or affiliate of a lender
  • Directing borrowers to particular lenders, or refusing or delaying loan certifications
  • Offers of funds for private loans
  • Call center or financial aid office staffing assistance

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