POSITION VACANCY

TITLE OF POSITION:

Computing Support Specialist

DEPARTMENT:

Office of Information Resources

QUALIFICATIONS:

• A minimum of three years experience in a higher-education setting, specifically in a media-services support role

• Excellent communication, organization, and customer-service skills

• Must have the ability to work in a team setting

• Must demonstrate the ability to successfully work independently without direct supervision

• Ability to plan, organize and set priorities in a constantly changing environment

• Attention to detail and demonstrated follow up and follow through
  is a critical skill.

EDUCATION REQUIRED:

Bacgelor's degree in Computer or Information Science, or a related dicipline is required.

RESPONSIBILITIES:

The Computing Support Specialist will provide desktop computing support for hardware, software, peripherals, and services across the Windows and Macintosh operating systems, including, but not limited to: installation, configuration, trouble shooting, consultation, and training. Support is delivered to students, faculty, and staff in offices, classrooms, residence halls, computing labs, and other locations that require desktop support. Cooperative working relationship with the Technology Help Desk is required. This position reports to the Director of Computing Support.

APPLICATION PROCEDURES:

Qualified applicants should send cover letter, resume and contact information for three professional references to: Office of Information Resources, Philadelphia University, 4201 Henry Avenue, Philadelphia, PA 19144 or e-mail ComputingSupportJobs@PhilaU.edu

STARTING DATE:

ASAP

POSTING DATE:

November 2011