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How to Get Help

This page will address some basic questions about services at Gutman Library.

How do I get help with my assignment?
For reference questions, help using online databases, access to items from Special Collections, or any research-related questions, ask for help at the information desk on the main floor. Reference Librarians are available Monday - Thursday 8:30 AM to 6:00 PM, Friday 8:30 AM to 5:00 PM, and Sunday 12:00 noon to 5:00 PM. The information desk is staff by Reference Assistants those hours of operation when a professional Reference Librarian is unavailable.

How do I check out a book?
To obtain items on reserve, check out or return books, or to get a disc to download from online databases or websites, go to the Circulation Desk.

How do I borrow materials from other libraries?
EZ Borrow
is the most efficient way to obtain books from other libraries. EZ Borrow is an interlibrary loan service (ILL) just for books--you directly search the catalogs of several libraries in NJ and PA, and place the request yourself. You need a valid library barcode or you need to know your student number in order to access EZ Borrow.

Traditional ILL is another option to books and articles from other libraries. This service is free for students. If you have confirmed that we do not have the publication you are looking for, in print, in an electronic database or in microformat - or if your particular issue has been designated as lost - you can request an interlibrary loan. We will attempt to get a copy of a specific issue from another library. We cannot borrow an entire magazine or journal issue from another library. View the  ILL information pages to learn more about how to use ILL services.

How do I scan or make color copies? 
Gutman Library has scanners located on each floor of the library. If someone is using a machine connected to a scanner, ask them politely if they could switch to another machine. The copier room adjacent to the Circulation / Reserve Desk has 2 black & white and one color copier. The color copier is $1 a copy, and only works by using the debit card function of your Campus ID card.

For more information...

Please refer to our FAQ page
You can also contact a librarian listed on our Staff page.

Return to Research Guide Start Page.

 

 
     
           
    Philadelphia University
School House Lane & Henry Avenue
Philadelphia, PA 19144-5497
Tel: 215.951.2700
 
 
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To contact Contact the Circulation desk: 215-951-2840 &
Reference desk: 215-951-2848

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