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Welcome to the Technology Help Desk's 

Frequently Asked Questions

The following are the answers to the most frequently asked questions about the services that the Office of Information Technology offers. Please select the appropriate topic that best suits your needs.  

We strive to constantly update and create new FAQs for your convenience. Suggestions for additional guides are always welcome, by e-mailing us HelpDesk@PhilaU.edu

Password FAQ

E-Mail Quota Issue FAQ

Microsoft Software Agreement FAQ

Outlook Web Access FAQ

Search Hall Labs FAQ

Web Advisor FAQ



send questions and comments to: HelpDesk@PhilaU.edu