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VOICEMAIL INFORMATION

All faculty, staff, and students are assigned personal voicemail accounts.  The Meridian Mail Voice Messaging system is user friendly and provides step-by-step directions after you log into your mailbox.  

If you have questions or issues please click here to find out how to contact the Technology Help Desk who will assist you with your request.  For urgent issues, the help desk can page a support specialist (during daytime hours) for same-day response.


Features include:

  • separate greetings for internal callers and external callers

  • temporary greetings for when you're away from campus

  • distribution lists for sending voicemail to a group

  • message forwarding

Check our quick reference guide to utilize some of these features.  Tip sheets are also available at OIT or, for students, from your RA.  


Logging on to voicemail the first time:

  • Voice mailbox numbers for full and part-time faculty, staff & students are based on phone extensions. Faculty and staff with individually assigned telephone numbers and students in single rooms will have a four-digit mailbox matching their extension. 

  • Faculty, staff, and students sharing an extension with co-workers or roommates will have a five-digit mailbox made up of the extension plus their menu number.  Call your own phone number (say x5555) to hear your line's menu.   If the menu prompts you to press 3 for <your name>, it means that your voice mailbox number is 55553. You must discover your own voice mailbox number in order to access your account.

  • Since adjunct faculty do not have a direct telephone number, voicemail boxes are created beginning with the number '5'.  Please contact your school's administrative department in order to set up an voicemail box.

  • When you know your mailbox number, dial the voicemail system at x2500, enter your mailbox number followed by the # sign, then enter your temporary password (same as mailbox number), again followed by #.
  • Telecommunications strongly encourages users to change their default password when they log into the voicemail system for the first time to ensure security.  To do this, enter '8' and '4' after logging into your voicemail and follow the prompts to change your password.

 

 

GET THE LATEST PDF FACSTAFF PHONE DIRECTORY




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QUICK LINKS:
Faculty & Staff Directory
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Student Directory
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How to access campus email

 

 

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Philadelphia University
Office of Information Technology
School House Lane & Henry Avenue
Philadelphia, PA 19144-5497
Tel: 215.951.4648
  Comments? E-mail webmaster@PhilaU.edu
Problems? Technical issues should be reported to the Technology Help Desk. Dial 4OIT (4648) from any campus phone, or email HelpDesk@PhilaU.edu