Our Staff

Beth Shepard-Rabadam
Associate Provost

Beth came to Philadelphia University in November 2012 as the associate provost.  In this position, she plays a pivotal role in managing the academic growth plan and the development and implementation of new academic programs. She is responsible for overseeing the alignment of academic resource management with strategic planning, working closely with faculty and University administrative offices and support services to develop timelines, budget plans and allocations for new curricular initiatives.  In addition, Beth works with each of the academic units to ensure effective budget practices based on established policies.  Beth oversees the Registrar’s Office, Study Abroad, and the Library.

Beth comes to Philadelphia University with 13 years of experience in higher education administration.  Since 2008, she has served as assistant provost for administration at Bryn Mawr College, where she worked on faculty and academic affairs, financial and program administration, and special projects.

Prior to her time at Bryn Mawr, Beth served as assistant dean for planning and assessment at the University of Southern Maine’s College of Education and Human Development.  Previously, Beth spent five years at Harvard University, where she worked on strategic planning for shared university resources, such as student and faculty housing, parking and transportation.  She also worked on the community planning process for the new Harvard campus in the Alston neighborhood of Boston. 

Beth has a bachelor’s degree in history from Mount Holyoke College and a master’s degree in historic preservation from Boston University.  She lives in Havertown with her husband Frank and their two boys, Nathan and Owen.



Susan Frostén
Associate Provost

In July 2013 Susan Frostén, Associate Professor in the College of Architecture and the Built Environment, became the Associate Provost. Susan is a central participant in major academic planning efforts at the University, including the Academic Growth Plan, new program development, online initiatives and serving as liaison with the deans, faculty, and faculty governance bodies to support and advance academic planning efforts. Susan oversees Learning and Advising, Honors, and the Writing Program. 

Susan has been a respected member of the faculty since 1996, having risen to the rank of tenured Associate Professor in 2005. She served in a number of pivotal faculty governance roles, including Chair of the University Tenure Committee. Susan has extensive experience in academic planning at the school, college and university levels, such as her role as Nexus Advocate for the College of Architecture and the Built Environment, her participation on the Re-envisioning General Education Committee and her work with the University Strategic Planning Committee on Academic Excellence. She has supported her college by serving as a chair of the Academic Integration and Collaboration Committee, which focused on creating an educational environment and curricular structure for integrating academic initiatives within the college and across the colleges.  Susan has also been very involved with a series of successful NAAB accreditation visits for the B.Arch program, and served on the Sustainability Core Curriculum Committee.

Susan is a lauded and sought-after instructor. She was the recipient of the 2013 Lindback Teaching Award. Susan is also an accomplished practitioner and researcher, having worked at some of the nation’s most recognized architecture firms. Susan’s research is focused on sustainable technologies, digital techniques, responsive architectural textiles and shape memory alloys, as well as integrative learning and open source information literacy.  

Susan earned a B.A. from Barnard College of Columbia University and a M.Arch from Columbia University Graduate School of Architecture, Planning and Preservation.  She is a registered architect in New York State and is LEED® AP.  



Patricia Thatcher
Associate Provost for Assessment

Pat Thatcher PhotoPatricia Thatcher has enjoyed supporting and learning from undergraduate and graduate students in higher education for nearly 20 years. First as a TRiO Program director, faculty developer, and Learning Instructor at the University of Delaware and subsequently as the Associate Director of the Weingarten Learning Resources Center at the University of Pennsylvania, Pat committed to advancing academic support and resource departments to the center of applied and theoretical academic discourse surrounding teaching and learning on these campuses. Since arriving at Philadelphia University in 2007, she has directed the Learning and Advising Center and worked steadily to promote developmental approaches to academic advising and support best practices to increase student learning and attainment.  Working with faculty to improve student success and then documenting the results, a process commonly and unfortunately labeled Assessment, developed directly from Pat’s efforts to engage all Philadelphia University stakeholders in work to promote student learning. She enjoys working with university faculty to make assessment meaningful to them, to students, and to the institution. Pat earned her B.A and M.A from the University of Pennsylvania’s interdisciplinary American Civilization Program and her Ph.D from the equally interdisciplinary Winterthur Museum-University of Delaware Program in the History of American Civilization.  Previously, she served as Curator of 18th Century Life, at the Smithsonian Institution’s National Museum of American History among other curatorial appointments, and still keeps current within material culture studies.



Lilly Krupsha
Executive Administrative Assistant

Lilly KrupshawLilly Krupsha joined Philadelphia University in 2006 working in the Public Relations Department and moved to the Office of Academic Affairs in 2008. In the Office of the Provost, she is responsible for managing requisitions from all of the schools, faculty grants, and the Provost Office budget. She also assists in the planning of Commencement and Convocation. Additionally, Lilly supports the Graduate Dean on assistantships and theses, and assists in the planning of various graduate student workshops.

Lilly brings to Philadelphia University her prior experience working in a hospital, an architectural firm, and in the corporate office of Pier 1 imports.



Mary Clare Venuto

Director of Academic Operations 

MaryClare VenutoMary Clare Venuto joined Philadelphia University in August 2009 as the Executive Administrative Assistant to the Provost. In addition to her support duties to the Provost, she wrote, edited and managed communications from the Provost and the Provost's Office, as well as maintained content for the Provost’s Office and Commencement websites.  She helped organize office and University events, such as Commencement, Convocation, student award ceremonies, lecture series, and faculty orientations.  She also served as an instructor for the Health Professions Learning Community in Fall 2012. 

In July 2013, Mary Clare was promoted to Director of Academic Operations. The Director works closely with the Associate Provost to maintain data base information for the faculty, their roles, responsibilities and teaching loads and to align and create consistent and effective practices across the Colleges. This position helps coordinate budgetary and human resources in the support and effective utilization of academic personnel at the University.  The Director assists faculty committees and coordinates the faculty review and sabbatical application processes.  The position maintains data related to faculty contracts, liaises with Institutional Research for institutional reporting, and staffs the Institutional Review Board (IRB).  The Director also supports University academic events such as Commencement and Convocation.

Before Mary Clare’s arrival at Philadelphia University, she worked as the Administrative Assistant of the Honors College at Rutgers University in Camden. Mary Clare earned both her B.A. and M.A. in English Literature from Rutgers University-Camden.



Carla Mandell
Executive Administrative Assistant

Carla Mandell ’91 join Philadelphia University as the Executive Administrative Assistant to the Provost in August 2013. Carla comes to Philadelphia University from The Philadelphia Orchestra Association. She has a diverse background in business and administration with emphasis on non-profits, finance, and budgets, as well as event planning and operational management. Additionally, she is a co-founder of two non-profit cultural organizations, Fusion Performing Arts Center and International Concierge & Errand Association, that are still active today.

Carla graduated from Philadelphia University in 1991 with a degree in Accounting. She is an active alumna who currently serves on the Alumni Board of Directors and is a regular presence at alumni events.