FAQ's

Frequently Asked Questions


Q: When will my student account statement be available?

Q: When is my payment for tuition and fees (including room and board) due?

Q: What forms of payment are accepted?

Q: Where do I mail my payment? 

Q: Can I pay my bill online?

Q: Is there a monthly payment plan?

Q: What happens if I cannot pay my account balance by the payment due date?

Q: Why isn’t my resident security deposit on my student account statement? 

Q: When will my refund be available? 

Q: May I cash personal checks on campus?

Q: What is my campus card and how may I use it?

Q: Does the University offer health insurance?

Q: What is Tuition Insurance?

Q: How do I waive the Health or Tuition Insurance? 

Q: How do I receive my student work-study funds?

Q: Tax  Information (1098-T)


When will my student account statement be available?   

Electronic statements will be available two weeks before the tuition due date each semester. Monthly statements are generated by the second Friday of each month for students with outstanding balances. The University does not mail tuition statements. Statements are available to students in QuikPAY which can be accessed via WebAdvisor. Students may set up an authorized payer  to be emailed when monthly statements are available.

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When is my payment for tuition and fees (including room and board) due?

Undergraduate students

  • Fall semester payment is due on July 31st annually.
  • Spring semester payment is due on January 5th annually.
  • Summer, Summer I and Summer II payments are due on the first day of the semester.

Evening and Graduate students (including online students)

  • Tuition is due on the first day of each semester.

Deposits are due upon acceptance. For more information about deposits, please see the University Catalog.

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What forms of payment are accepted?

We accept online tuition payments via QuikPAY. There is no fee to pay by electronic check. Credit card payments (American Express, Discover, MasterCard, and VISA) will be assessed a 2.75% service fee. You may also pay your balance by mail or in person with a personal or certified check, money order, or cash (in person only).

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Where do I mail my payment?

Checks and money orders can be mailed to: 

Philadelphia University
PO Box 95000-4210
Philadelphia, PA 19195-0001

Please be sure to include the student ID# in the memo section of the check.

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Can I pay my bill online?

Yes. For your convenience, payments are accepted online via QuikPAY. You may access QuikPAY via WebAdvisor at www.PhilaU.edu/WebAdvisor. From the Student menu, access the QuikPAY link on the Billing Information menu.

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Is there a monthly payment plan?

Yes. Philadelphia University offers a monthly payment option through Tuition Management Systems (TMS) for a nominal fee. 

Undergraduate students: You may contact TMS directly at 1-800-343-0911 or https://www.afford.com/philau to enroll.

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What happens if I cannot pay my account balance by the payment due date?

If you are having difficulty paying your student account balance, please contact the Student Accounts Office immediately. We will review your account and work with you to explore all payment options.

Evening and graduate students: Please contact the Student Accounts office at 215-951-5988 or StudentAccounts@Philau.edu to be enrolled in a TMS payment plan.

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Why isn’t my resident security deposit on my student account statement?

The University holds your resident security deposit until you are no longer a resident student. Upon leaving campus residency or graduation, your security deposit will be applied to any outstanding balance on your student account. Any remaining amount will be refunded to you.

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When will my refund be available? 

Pending financial aid typically disburses two and a half to three weeks after the semester begins. If the disbursement results in a credit balance, a refund will be issued within 14 days. The fastest way to receive your refund is to sign up for direct deposit via QuikPAY. Please note: Students whose PLUS loans applications indicate the refund should be issued to the parent borrower will have their refunds issued by check, made payable to the parent borrower.

Please plan that it will be approximately five weeks into the semester before credit balance refunds are issued. Due to the volume of refunds we are processing, we are unable to answer specific questions about when individual refunds will be issued. If you need to use your pending financial aid to purchase books, please contact the Student Accounts office to discuss a bookstore advance. 

Please note that students and families who have a credit balance as result of the TMS budgeted payment plan, will not receive a credit balance refund until all TMS payments have been paid. 

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May I cash personal checks on campus?

You may cash personal checks up to $100.00 per day at the Cashier’s Office during posted hours. You must present your valid student ID. There are also two ATM locations on campus; one is on the lower level of the Kanbar Student Center outside the Bookstore and the other is in the Mott Breezeway.

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What is my campus card and how may I use it?

Your campus card is your student ID and allows you access to your meal plan, the library, vending machines, copiers, campus store, health center and mail services. You may deposit funds online at https://campuscard.philau.edu, in person at the Cashier’s Office, or over the phone by calling the Student Accounts Office. Funds are available immediately when deposited online. When depositing online, including guests deposits, you will need to enter your email address in the "@students.philau.edu" format. 

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Does the University offer health insurance?

You are required to have health insurance coverage through a family plan, individual plan or the University-sponsored health and accident plan. The University is partners with Academic Health Plans for the student health and accident insurance. The annual 2016-2016 policy begins 8/20/15 and ends 8/19/16. The 2015-2016 premium is $1,488.00.

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What is Tuition Insurance?

Tuition Insurance is insurance coverage that insures the student's annual tuition and fee charges in the event that the student must withdraw from the University due to a serious illness or accident after the published tuition refund deadlines. For more information on this coverage please visit the Academic Catalog To determine your cost for tuition insurance visit the applicable tuition and fees section of the site (i.e Undergraduate Day).

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How do I waive the Health or Tuition Insurance?

Waivers for both the Health Insurance and Dewar Tuition Insurance are available in the Billing Information Section of WebAdvisor. 

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How do I receive my student work-study funds?

Student payroll is available every other Friday. Checks are available for pick-up at the Cashier’s Office during posted hours. Direct deposit is also available and encouraged.

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Tax  Information (1098-T)

A 1098-T form is mailed to all students who had qualified tuition and other educational related expenses billed to them during the previous calendar year or who received scholarships and grants during the prior calendar year. 

For more information about 1098-T forms and processes, visit our 1098-T page.

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