Faculty and Staff Personal Computing Support

RDHNeed a device registered on the Philadelphia University wireless network? Learn:

- How to Register Laptops
- How to Register Mobile Devices and Tablets

 

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SClick the button on the left to learn how to access the online Philadelphia University storage system from home or on campus. Learn:

- Juno
- Lightning (Academic Folders)
- Artemis

 

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SmacClick the button on the left to learn how to access the online Philadelphia University storage system from home or on campus. Learn:

- Juno
- Lightning (Academic Folders)
- Artemis 


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LC

Having a computer issue? Let the Technology Help Desk help. We offer support for the following issues:

- Access to PhilaU wireless Network
- Assistance w/ Virus and Spyware Removal
- Support for Connecting to Wireless Enabled Printer Located in Kanbar Center

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NPNeed to print off an on campus printer with a personal laptop? Learn: 

- How to Print from a Personal Computer
- About Printing Quotas

 

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CFThere are a number of resources available to students with computer related hardware issues, including:

- Location for Computer Drop Off/Pick up
- Computer Fixer
- Apple Stores

 

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purchasingFor all questions about hhardware and software purchasing for school, click the button on the left. Information available includes:

- Hardware and Software Recommendations
- Bookstore Links

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vpnVPN allows users to access various services and storage devices from home. Included here is information on how to:

- Set up VPN on a PC
- Set up VPN on a Mac


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OCHaving an issue with an office computer? Basic troubleshooting steps and information is all here. Including:

- Information on Computer Software Issues
- Troubleshooting
- Where to get Help/Support 

 

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reConnecting to your PC from home is possible with these simple directions:

- Access remotely using a PC
- Access Remotely using a MAC

Technology Help Desk

Questions? Call 215.951.4648 or email HelpDesk@PhilaU.edu

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